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Transform Gym
Terms & Conditions



Transform Gym – Membership Terms & Conditions

These Terms & Conditions form part of your membership agreement with Transform Gym (Transform Middlebeck Ltd). By signing up, you agree to abide by the rules and commitments outlined below.

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1. Membership Options

1.1 General Gym Membership (Gym-Only)
   •    Minimum Term: 12 consecutive months.
   •    Payments: Monthly in advance by Direct Debit.
   •    Renewal: After the 12-month period, membership continues on a rolling monthly basis until cancelled with 30 days’ written notice.
   •    Early Cancellation: Only permitted if:
   •    You relocate more than 15 miles from the gym (proof required), or
   •    You are medically unable to continue training (doctor’s note required), or
   •    Exceptional circumstances at management’s discretion.
   •    Freezing: May be frozen for up to 3 months within a 12-month period for medical or exceptional reasons.

1.2 SGPT + Membership (Small Group PT + Gym Access)
   •    Minimum Term: 6 consecutive months.
   •    Payments: Monthly in advance by Direct Debit.
   •    Renewal: After the 6-month period, membership continues on a rolling monthly basis until cancelled with 2 months’ written notice.
   •    Early Cancellation: Only permitted if:
   •    You relocate more than 15 miles from the gym (proof required), or
   •    You are medically unable to continue training (doctor’s note required), or
   •    Exceptional circumstances at management’s discretion.
   •    Freezing: May be frozen for up to 1 month within a 6-month period for medical or exceptional reasons (at management’s discretion).
   •    Usage: Includes full gym access during opening hours plus allocated SGPT sessions. Missed SGPT sessions are non-refundable and cannot be rolled over, unless cancelled by the gym.

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2. Fees & Payments
   •    Membership fees are due in full each month regardless of usage.
   •    Missed payments may result in suspension of access until the account is brought up to date.
   •    We reserve the right to pass unpaid fees to a debt recovery agency if not settled.

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3. Gym Rules & Conduct
   •    Members must follow staff instructions, signage, and safety guidance at all times.
   •    Correct attire and footwear must be worn.
   •    Equipment must be used properly, and wiped down after use.
   •    Aggressive, antisocial, or abusive behaviour may result in immediate termination of membership without refund.

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4. Health & Safety
   •    By joining, you confirm that you are fit and able to participate in exercise.
   •    You must inform staff of any relevant medical conditions.
   •    Inductions are recommended before using equipment.
   •    Transform Gym is not responsible for injuries caused by misuse of equipment or failure to follow safety guidance.
   •    Nothing in these Terms excludes liability for death or personal injury caused by our negligence.

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5. Liability & Personal Belongings
   •    Personal items are brought into the gym at your own risk. Lockers are available but security is not guaranteed.
   •    We accept no liability for loss, theft, or damage to property.

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6. Facility Changes
   •    We may make reasonable changes to opening hours, class schedules, or equipment.
   •    Temporary closures for maintenance, refurbishments, or events do not qualify for refunds.

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7. Data Protection
   •    Your data will be processed in accordance with GDPR.
   •    We may contact you about your membership, updates, and promotions. You may opt out of marketing at any time.

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8. Governing Law
   •    These Terms are governed by the laws of England & Wales.
   •    Any disputes will be subject to the jurisdiction of the courts of England & Wales.